NSWM Member Policies and Procedures

Attendee Safety

The Network for Social Work Management  (NSWM) is committed to providing a safe and welcoming environment for all participants of NSWM events.  All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, NSWM staff, service providers, and others are expected to abide by this Safety Policy. This Policy applies to all NSWM meeting-related events, including those sponsored by organizations other than NSWM but held in conjunction with NSWM events, in public or private facilities.

Responsible Drinking

Alcoholic and non-alcoholic beverages may be served at some NSWM events. NSWM expects participants at our events to drink responsibly. NSWM has the right to deny service to attendees for any reason, which may result in dismissal from the event.

Personal Safety and Security

NSWM  works diligently to provide a safe and secure environment at its meetings and events by working with staff to ensure participants are safe. We ask that all attendees report any questionable or concerning activity to NSWM staff so that they can take immediate action. No concern is too small, if you see something, say something.

Unacceptable Behavior

Harassment, intimidation, or discrimination in any form.

Physical or verbal abuse of any attendee, speaker, volunteer, exhibitor, NSWM staff member, service provider, or other meeting guest.

Examples of unacceptable behavior include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, NSWM staff member, service provider, or other meeting guest.

Disruption of presentations at sessions, in the exhibit hall, or at other events organized by NSWM at the meeting venue, hotels, or other NSWM-contracted facilities.

NSWM  has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, NSWM asks that you inform Lakeya Cherry, CEO at lakeya@socialworkmanager.org or 213-234-2804 so that she take the appropriate action.

NSWM reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and NSWM reserves the right to prohibit attendance at any future meeting.


All conference or institute refund requests must be made in writing. Requests may be e-mailed or mailed ONLY. Full refunds are offered to registrants who make requests no later than 60 days prior to the first day of the conference. Half refunds are offered to registrants who make requests between 30 and 60 days prior to the first day of the conference. Refunds requested within 30 days of the conference will not be authorized. All refunds requests will be assessed a $25 processing fee. Send refund requests to Network for Social Work Management, 905 E. 8th St. Los Angeles, CA 90021.


NSWM accepts the service of all volunteers with the understanding that such service is at the sole discretion of the NSWM. A ‘volunteer’ is anyone who without compensation or expectation of compensation beyond reimbursement performs a task at the direction of and on behalf of the NSWM. Volunteers agree that NSWM may at any time, for whatever reason, decide to terminate the volunteer’s relationship with NSWM. The volunteer may at any time, for whatever reason, decide to sever the volunteer’s relationship with NSWM. Notice of such a decision should be communicated as soon as possible to NSWM.

NSWM is judged, in large part, by the individual and collective performance of its volunteers. NSWM recognizes the importance of a volunteer’s duty to NSWM, and to its members and supporters, to act in a manner that merits public trust and confidence. Each volunteer must act in all matters in a manner that will safeguard the reputation and integrity of NSWM and will preserve and strengthen public confidence in NSWM activities and programming. Likewise, volunteers must refrain from engaging in any transaction in which personal interests conflict, potentially conflict or appear to conflict with those of NSWM. Participation in any activity Participation in any activity prohibited by this Policy can result in the termination of volunteer service.

Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a volunteer, whether this information involves a single staff, volunteer, client, or other person or involves overall NSWM business. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with the Network or other corrective action.